Privacy Policy for Savouracourses students
Privacy Policy for Savoracourses.com
Effective Date: October 11, 2025
At Savoracourses.com, we are committed to protecting your privacy and empowering you to achieve your learning goals with confidence. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. Whether you’re enrolling in a course, a course bundle, or a subscription (Individual or Team), we ensure your data is handled securely. Join us to transform your future while trusting us to safeguard your information!
1. Who We Are
Savoracourses.com is an online learning platform offering courses and subscriptions to learners worldwide. We are the data controller responsible for your personal data. For inquiries, contact us at:
- Email: support@savoracourses.com
- Support Hours: Monday–Friday, 9 AM–5 PM CEST
- Website: savoracourses.com
2. Data We Collect
We collect the following data to provide and improve our services:
2.1 Personal Data Provided by You:
- Account Creation: Name, email address, location (optional), and payment information (credit card details) when enrolling in a course, course bundle, or subscription (Individual, Team).
- Team Plan: Company name and team size (for up to 10 members).
- Course Enrollment: Course selections and progress data.
- Communications: Information you provide via support (students@savoracourses.com), forums, or surveys.
2.2 Automatically Collected Data:
- Usage Data: IP address, device type, browser, pages visited, and interaction with courses (e.g., completion status).
- Cookies and Tracking: We use cookies to enhance your experience (e.g., remembering preferences). See Section 7 for details.
2.3 Third-Party Data: If you interact with our platform via affiliates or social media, we may collect data like referral IDs or profile information (with your consent).
3. How We Use Your Data
We use your data to deliver a seamless learning experience:
- Service Delivery: Process enrollments, send direct course links via email, provide access to your student dashboard, and issue certificates.
- Payments: Process credit card payments for courses, bundles, or subscriptions.
- Personalization: Recommend courses based on your interests or progress (AI may be used, see Section 8).
- Support: Respond to inquiries and provide technical assistance.
- Analytics: Track platform usage to improve content and features (e.g., course completion rates).
- Marketing: Send promotional emails about courses or discounts (e.g., October 31, 2025, offers), with your consent.
- Legal Compliance: Meet GDPR and other legal obligations.
4. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
- Contract: To fulfill your enrollment in courses, bundles, or subscriptions (e.g., sending course links, processing payments).
- Consent: For marketing emails or optional cookies (you can withdraw consent anytime).
- Legitimate Interests: To improve our platform, prevent fraud, and ensure security (e.g., usage analytics).
- Legal Obligation: To comply with tax or data protection laws.
5. Data Sharing
We share your data only as necessary:
- Instructors: Share limited data (e.g., enrollment status) to track course progress.
- Payment Processors: Share credit card details with secure providers (e.g., Stripe) to process payments.
- Service Providers: Use trusted third parties for email delivery (e.g., course link emails), hosting, or analytics, all GDPR-compliant.
- Legal Requirements: Disclose data if required by law or to protect our rights.
We do not sell your data to third parties.
6. Data Storage and Security
6.1 Storage: Your data is stored on secure servers in the EU or with GDPR-compliant providers.
6.2 Retention:
- Account data is retained while your account is active and for 5 years after to comply with tax laws.
- Course progress data is retained for lifetime access (standalone courses/bundles) or during subscription periods.
- You may request deletion (see Section 9).
6.3 Security: We use encryption (e.g., SSL), access controls, and regular audits to protect your data. However, no system is 100% secure, and we are not liable for unauthorized access beyond our control.
7. Cookies and Tracking
7.1 Types of Cookies:
- Essential: Required for platform functionality (e.g., login, course access).
- Analytics: Track usage to improve services (e.g., Google Analytics).
- Marketing: Enable personalized ads (with consent).
7.2 Management: You can manage cookie preferences via our cookie banner or browser settings. Disabling cookies may limit functionality.
7.3 GDPR Compliance: We obtain consent for non-essential cookies per GDPR requirements.
8. Use of Artificial Intelligence (AI)
8.1 AI Usage: Savoracourses.com may use AI technologies to enhance your experience, including:
- Recommending courses based on your interests or progress.
- Analyzing usage patterns to improve platform features.
- Moderating forum content to ensure compliance with our Terms.
8.2 Transparency: If AI is used, it processes anonymized or pseudonymized data where possible.
8.3 Data Protection: AI processing complies with GDPR, ensuring your data is secure and your rights are protected.
9. Your GDPR Rights
As an EU resident, you have the following rights under GDPR:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data (subject to legal retention requirements).
- Restriction: Limit how we process your data.
- Portability: Receive your data in a machine-readable format.
- Objection: Object to processing for marketing or legitimate interests.
- Withdraw Consent: Opt out of marketing emails or non-essential cookies.
To exercise these rights, contact privacy@savoracourses.com. We will respond within 30 days.
10. International Data Transfers
If you are outside the EU, your data may be transferred to EU servers or GDPR-compliant providers. We use Standard Contractual Clauses to ensure adequate protection for international transfers.
11. Third-Party Links
Our platform may include links to third-party sites (e.g., instructor profiles, payment processors). We are not responsible for their privacy practices. Review their policies before sharing data.
12. Contact Information
For privacy concerns, data requests, or support, contact:
- Email: support@savoracourses.com
- Support Hours: Monday–Friday, 9 AM–5 PM CEST
- Website: savoracourses.com
For complaints, you may contact your local EU data protection authority.
13. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via email or platform announcements. Continued use after updates constitutes acceptance.
Transform your career with peace of mind—join Savoracourses.com and trust us to protect your data while you learn!